"...You have created a very special environment...I would be eager to recommend your facility to appropriate patients and their families... I was most impressed with your professionalism, concern and personal knowledge of [the patient]'s condition. It is apparent that anyone living at The Birches is in extraordinarily good hands."
   George Bulloch, MD Chief, Emergency Department
   The Permanente Medical Group

"[The Birches] is the best in the area, the standard, the facility by which all others will be measured."
   Gary Dufresne,
   Safety Inspector,
   Palo Alto Fire Department